Workplace Technology & Onboarding Specialist – GCS (Amazon Work From Home)

Job Overview

Looking for an exciting opportunity in workplace technology? This full-time Workplace Technology & Onboarding Specialist – GCS role offers a dynamic environment where you will support system configurations, manage onboarding, and ensure seamless workplace technology operations. This position is perfect for those looking for remote jobs, jobs in the USA, jobs in the UK, and jobs in Kuwait while working with a globally recognized company.

Job Responsibilities

As a Workplace Technology & Onboarding Specialist, you will:

• Manage Onboarding & Offboarding: Configure system access, update employee metadata, and ensure smooth transitions for new and exiting employees.
• System Configuration & Maintenance: Maintain workplace technology tools such as Amazon Connect, Salesforce, and other GCS systems.
• Data Integrity & Audits: Conduct regular audits to ensure the accuracy of employee permissions and system performance.
• Develop Reports & Analyses: Generate ad hoc reports to assess the health and efficiency of workplace technology systems.
• Collaborate Cross-Functionally: Work closely with HR, IT, and business operations to enhance the workplace technology experience.
• Ensure Compliance & Security: Implement best practices for system security and data integrity.

Skills & Experience Required

To succeed in this role, candidates should have:

• 2+ years of experience in customer service, IT, HR, or business operations.
• Proficiency in Salesforce, Microsoft Office (Excel, Word), and other CRM tools.
• Strong organizational skills and attention to detail.
• Ability to analyze data and provide insights for system improvements.
• Excellent communication and problem-solving skills.
• Experience with remote jobs and workplace technology solutions is a plus.

Why Work With Us?

• Competitive Pay: Earn $24 per hour with potential for growth.
• Flexible Schedule: May require weekend shifts but allows for work-life balance.
• Remote Work Opportunities: Perfect for those looking for Amazon work-from-home jobs.
• Professional Growth: Gain experience in workplace technology, onboarding, and system administration.

Frequently Asked Questions (FAQs)

1. What is the salary for this job?

• The pay for this full-time position is $24 per hour.

2. Is this a remote job?

• Yes, this is an Amazon work-from-home opportunity with potential hybrid work options.

3. What are the working hours?

• The position requires flexible availability, including weekends if needed.

4. What are the requirements for this role?

• Candidates should have 2+ years of experience in relevant fields and proficiency in tools like Salesforce and Microsoft Office.

5. Is prior experience with Amazon Connect necessary?

• While not mandatory, experience with Amazon Connect and other workplace technology tools is preferred.