Job Title: Clinic Operations Manager (Maternal and Child Health) – Remote & On-Site Opportunities Available

Company: Crossover Healthcare Ministry
Job Type: Full-time
Shift & Schedule: Weekends as needed
Medical Specialty: Public Health, Pediatrics
Work Setting: Clinic (On-Site & Remote Hybrid Options)
Salary Range: $47,840 – $52,000 Annually

Join Crossover Healthcare Ministry—Shape the Future of Maternal and Child Health

Are you a healthcare professional passionate about making a difference in the lives of mothers and children? Crossover Healthcare Ministry is looking for a dedicated Clinic Operations Manager to oversee our Maternal and Child Health Clinic (MACHI). This full-time position offers a unique opportunity to work in a dynamic healthcare environment, ensuring top-notch clinical operations while expanding access to quality healthcare for underserved communities.

Why Join Us?

• Competitive Salary Package ($47,840 – $52,000 annually)
• Comprehensive Benefits Package:
  ✅ 401(k) & Matching
  ✅ Health, Dental & Vision Insurance
  ✅ Paid Time Off (PTO)
  ✅ Life Insurance
• Meaningful work that impacts over 6,600 uninsured and Medicaid patients annually
• Opportunity for career growth and leadership in the healthcare sector

Key Responsibilities

1. Clinical Operations & Quality Management

• Oversee and manage daily operations of the Maternal and Child Health Clinic.
• Implement best practices for patient care, scheduling, and compliance.
• Develop and maintain policy and procedure manuals for efficient clinic workflows.

2. Patient Care & Community Engagement

• Ensure exceptional patient experience through service quality improvement.
• Organize community events like immunization drives and school physicals.
• Implement Medicaid enrollment and social determinants of health (SDOH) support programs.

3. Volunteer & Staff Coordination

• Recruit, train, and manage care coordinators, interpreters, and case managers.
• Maintain provider schedules and ensure optimal staffing for patient needs.

4. Technology & Compliance Leadership

• Serve as a lead for Electronic Health Records (EHR) (eClinicalWorks).
• Maintain IT hardware and software infrastructure for seamless clinic operations.

5. External Relations & Fundraising Support

• Represent Crossover at community health meetings and collaborations.
• Work with development teams to create marketing materials and donor engagement content.

Required Qualifications & Skills

Educational Background & Experience:

• Minimum 5 years of experience in a healthcare setting.
• Strong background in public health, pediatrics, or maternal healthcare.
• Experience with Electronic Health Records (EHR) systems preferred.

Technical & Leadership Skills:

• Ability to supervise and train teams effectively.
• Strong organizational skills for program planning and clinic management.
• Knowledge of insurance verification and Medicaid enrollment processes.
• Bilingual (Spanish/English) strongly preferred.

Soft Skills & Competencies:

• Excellent communication and interpersonal skills.
• Commitment to patient-centered, culturally competent care.
• Passion for working with diverse populations, including African American, Hispanic, and Middle Eastern communities.

How to Apply

If you’re ready to make an impact, we’d love to hear from you!
👉 Send your resume and cover letter with the subject line Maternal and Child Health Operations Manager to jobs@crossoverministry.org.
📢 Application Deadline: Open Until Filled

🔹 Crossover Healthcare Ministry is an equal opportunity employer committed to diversity and inclusion.

FAQs (Frequently Asked Questions)

1. What is the salary for this Clinic Operations Manager role?

The salary ranges from $47,840 to $52,000 annually, depending on experience and qualifications.

2. Is this a remote job?

This position is primarily on-site but may offer some remote flexibility based on clinic needs.

3. What benefits are included?

We offer 401(k) matching, health/dental/vision insurance, PTO, and life insurance.

4. What qualifications are required?

A minimum of 5 years of healthcare experience, preferably in public health, pediatrics, or maternal care.

5. How can I apply?

Submit your resume and cover letter via email to jobs@crossoverministry.org with the subject line Maternal and Child Health Operations Manager.