Job Description

Grafana Labs, a leading innovator in open-source observability and data visualization solutions, is seeking a skilled and detail-oriented Technical Program Manager to join our dynamic team. As a Technical Program Manager, you will be responsible for managing multiple technical programs and projects, ensuring they are executed efficiently and deliver high-quality results. You will collaborate with cross-functional teams to align program objectives, manage resources, and maintain timelines while driving program success.

In this role, you’ll have the opportunity to work with some of the brightest minds in the tech industry, supporting Grafana Labs’ mission to help businesses understand, visualize, and optimize their systems. If you thrive in a fast-paced, collaborative environment and are passionate about solving complex technical challenges, this is the perfect opportunity for you.

Key Responsibilities

• Oversee the planning, execution, and delivery of multiple technical programs, ensuring alignment with Grafana Labs’ goals.
• Collaborate with engineering, product, and other teams to define program objectives, scope, and deliverables.
• Identify and manage project risks, dependencies, and obstacles, ensuring timely resolution.
• Monitor project performance metrics and communicate progress to stakeholders.
• Drive cross-functional collaboration to improve program efficiency and effectiveness.
• Facilitate team meetings, sprint planning, and retrospectives to ensure smooth project execution.
• Establish and enforce best practices for program and project management across teams.
• Continuously identify opportunities for process improvement to enhance program outcomes.

Requirements

• Four year college education in Software engineering, Designing, or a connected field (or comparable experience).
• 1-2 years of experience in program management, preferably in a technical or SaaS environment.
• Strong understanding of software development lifecycles, methodologies (Agile, Scrum), and tools.
• Proven track record of managing complex technical programs with multiple stakeholders.
• Excellent organizational, analytical, and problem-solving skills.
• Outstanding correspondence and relational abilities, with the capacity to work cooperatively across groups.
• Ability to manage multiple programs simultaneously in a fast-paced environment.

Preferred Skills and Experience

• Familiarity with Grafana Labs’ suite of tools or other observability platforms is a plus.
• Knowledge of modern cloud technologies, microservices, and DevOps principles.
• Capability in project the executives devices like Jira, Trello, or Asana.
• Experience working with circulated groups across numerous time regions.
• Certification in program or project management (e.g., PMP, Agile Certified Practitioner) is a bonus.
• Strong attention to detail and the ability to anticipate potential challenges.

Why Join Grafana Labs?

• Work with cutting-edge open-source technologies in observability and data visualization.
• Join a collaborative and supportive team that values innovation and creativity.
• Enjoy a flexible, inclusive, and diverse work environment.
• Amazing open doors for vocation improvement and development inside the organization.
• Competitive salary and comprehensive benefits package.