SVP of SaaS Operations—Remote Job ($400,000/Year) | Token Metrics

Job Overview

Token Metrics is looking for a dynamic and experienced Senior Vice President (SVP) of SaaS Operations to lead and optimize our rapidly growing SaaS infrastructure. This is a high-impact, full-time remote position offering $400,000 USD per year, making it one of the most competitive remote jobs in the market.

We are seeking a leader who thrives in complex SaaS environments, leveraging AI-powered automation to drive operational efficiency, cost optimization, and maximum uptime. If you’re an expert in DevOps, cloud infrastructure, and AI-driven SaaS transformation, this role offers a once-in-a-lifetime opportunity to lead global SaaS operations at scale.

Key Responsibilities

• Develop and execute industry-leading SaaS Ops strategies to ensure maximum efficiency, reliability, and cost control across multiple SaaS products.
• Optimize cloud infrastructure by leveraging AI-driven automation tools to enhance operational efficiency and minimize downtime.
• Streamline onboarding processes for newly acquired SaaS companies, ensuring a smooth integration into a centralized operations framework.
• Drive AI adoption by implementing automation technologies to eliminate manual processes and reduce operational overhead.
• Collaborate with senior executives across engineering, product, and C-suite teams to align SaaS operations with company-wide business objectives.
• Ensure compliance with security best practices, regulatory requirements, and data privacy standards.
• Lead a high-performing team of SaaS Ops professionals and DevOps engineers, fostering innovation and continuous improvement.

What You’ll NOT Be Doing

• Managing a single SaaS product—this role requires oversight of a diverse, multi-product SaaS portfolio.
• Manual troubleshooting and traditional operations—our approach is centered around AI-driven automation and predictive analytics.
• Following outdated SaaS Ops models—we expect innovative, disruptive strategies that challenge the industry norm.

Required Skills & Experience

To find actual success in this job, you ought to have:

• 5+ years of experience leading SaaS operations for enterprise-scale SaaS companies.
• Proven expertise in DevOps, AWS infrastructure management, and cloud cost optimization.
• Strong background in AI and automation technologies applied to SaaS Ops.
• Hands-on leadership experience, with a track record of owning SaaS Ops functions rather than just being part of a team.
• Advanced proficiency in cloud computing technologies, including AWS, Kubernetes, and Docker.
• Experience managing remote teams, optimizing workflows, and implementing AI-powered operations.
• A data-driven mindset, with an ability to make high-stakes operational decisions based on analytics and performance metrics.

Why Join Token Metrics?

• Competitive Salary: $400,000 USD/year (global pay standard, not based on local markets).
• Fully Remote Role: Work from anywhere – whether in the USA, UK, Kuwait, or globally.
• AI-Driven Innovation: Work at the forefront of AI-powered SaaS Ops transformation.
• Career Growth: Take ownership of a mission-critical role with long-term leadership potential.
• Dynamic Environment: Join a fast-growing company acquiring multiple SaaS products every month.

Frequently Asked Questions (FAQs)

1. Is this a remote position?

Yes, this is a 100% remote job. You can work from anywhere, whether in the USA, UK, Kuwait, or any global location.

2. What is the salary for this position?

The role offers $400,000 USD per year, based on a $200/hour rate for 40 hours per week over 50 weeks.

3. What type of experience is required?

Candidates must have at least 5 years of SaaS Ops leadership experience, including expertise in AWS, DevOps, automation, and AI-driven operations.

4. How do I apply?

Click the Apply Now button below to submit your resume and start the hiring process.

Apply Now

If you’re ready to lead the future of AI-driven SaaS Operations, apply today and join Token Metrics in transforming the SaaS industry.